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Privacy Policy

Last updated: 19 October 2026 · SKY WAY EXPRESS FZE LLC

1. Introduction

At SKY WAY EXPRESS FZE LLC, we treat your personal details with care. This page explains what we collect, why we use it, and how we look after it when you visit our site, message us, or use our services.

We work from 26th Floor, Amber Gem Tower, Ajman, UAE.

2. What We Collect

Depending on how you contact us, we might hold:

  • Contact details: name, email, phone, company name, and job title
  • Enquiry details: what you write in forms, emails, or calls, plus anything we need to prepare a quote or do the job
  • Billing details: invoices, payment confirmations, and delivery info tied to an order
  • Basic technical info: things like browser type or pages viewed, if our hosting or tools record them

We do not go looking for sensitive personal data. If you share something sensitive because a job needs it, we only use it for that job.

3. How We Use It

We use your information to:

  • Reply to enquiries and send quotes
  • Carry out trading, document, office, and related work
  • Handle invoices, payments, and customer records
  • Keep the website and our communication useful
  • Meet UAE legal and accounting rules
  • Protect the business from fraud or misuse

We do not sell your personal information.

We use personal information when we need it to handle your request or contract, when the law requires it, when it is a fair business need (like answering messages), or when you have agreed to a specific use.

5. Who We Share It With

We only share what is needed, and only with:

  • Partners who help us run things (email, hosting, payments, logistics, document support), who should keep it confidential
  • Government offices when the law requires it, or when your document-clearing job needs it
  • Accountants or lawyers, if we need professional advice

Anyone who receives the information should use it only for that purpose.

6. How Long We Keep It

We keep personal information only as long as we need it for the reasons above, including records we must hold for accounts or disputes. When we no longer need it, we delete it or remove identifying details where we can.

7. Security

We take sensible steps to keep information safe from loss, misuse, or unauthorized access. No system is perfect, so please be careful when sharing details by email or phone as well.

8. Cookies and Analytics

The site may use basic cookies so pages work properly. If we add analytics later, it would only help us see how the site is used in broad terms. You can manage cookies in your browser settings.

9. Your Choices

Under UAE rules that apply, you can ask us to:

  • Show you what personal information we hold
  • Fix details that are wrong or incomplete
  • Delete information we no longer need for a valid reason
  • Stop a use that was based only on your consent

Send the request using the contact details below. We may need to confirm it is really you before we reply.

10. Children

This site and our services are for businesses and adults. We do not knowingly collect information from children.

11. Outside the UAE

Some tools or partners we use might store or process data outside the UAE. If that happens, we still expect the information to be handled carefully and only for a proper business reason.

12. Updates

We may update this Privacy Policy when our practices change. The date at the top shows the latest version. Bigger changes will appear on this page.

13. Contact Us

For privacy questions or requests:

This page describes our usual approach. Some jobs may also have extra confidentiality terms in a separate agreement.